The Dubai Electricity and Water Authority or DEWA is a public service infrastructure wing by the Dubai government. The website provides many services like Supply management, billing, consumption management, solar and EV community, requests for temporary power disconnection…etc. If you are trying to open Dewa website www.dewa.gov.ae and not able to open the website?
Sometimes you may face issues to open DEWA website in Chrome browser but it will work perfect on Firefox browser. The website will show an similar to below and will explain how we can fix this error.
We can do a fix with few changes on our chrome browser by disabling some flags.
Chrome browser Flags are potential functionalities that we can enable, disable, or set as default to control the browser services and behavior. You can check all Chrome Flags using the chrome://flags/ URL on your Google Chrome browser. To disable the flag, first Open Chrome browser and on search bar type chrome://flags/ and then press enter.
Now you can see many flags there to find the right one, on the search bar type Kyber Support.
Now you can see TLS 1.3 hybridized Kyber Support. Select “Disabled” from drop down button on the right side. { Starting in Chrome 124, a new post-quantum secure TLS key encapsulation mechanism X25519Kyber768, based on a NIST standard (ML-KEM) has been enabled by default on all desktop platforms in chrome. } This policy is a temporary measure and will be removed in future versions of Google Chrome. It’s an experimental support so disabling this will not affect using your chrome browser.
To make the changes take effect on Chrome we have to relaunch the browser , so click on Relaunch.
Now the browser will refreshed and you will be able to open DEWA website. Kindly leave a comment if it resolve your issues and also let us know if you are facing any other challenges.
Thanks for reading 🙂
